1.    Why do I need treatment if nothing hurts?
Pain is associated with pressure due to an infection or nerve trauma.  You can have a progressing problem that needs attention that has not created pressure and/or nerve trauma.  Many times pain is associated with a condition that is advanced.  Do not wait until it hurts!

2.    Will the treatment hurt?
We use the most advanced techniques in pain management.

3.    Will it hurt after?
Post treatment pain is different for each type of procedure and different for every patient.   Dr. John will let you know what to expect before and after the treatment and will prescribe any pain medication to help reduce the post op discomfort.

4.    Do I have options on treating my condition?
There are times that a condition has numerous options on how to treat it.  Dr. John will go over all of your options and discuss the pro’s and con’s of each.

5.    What if I do not do the recommended treatment?
The biggest concern of not having the recommended treatment done is possible worsening of your condition and tooth/teeth loss.  If a condition advances, the treatment recommended may no longer work and a more aggressive treatment may be necessary.

6.    Once I have the treatment, will the problem be fixed?
This question is more individually and condition based.  “Periodontal disease” is not “treated”, it is controlled.  Every day you clean your teeth, you are treating/controlling your periodontal condition.   Most periodontal conditions are maintained with regular cleaning by you and regular maintenance cleanings by your dental therapist. There are also systemic and environmental factors that can affect the stability of your condition.

HYGIENIST

1.    Why do some hygienist use hand instruments and some use an ultrasonic scaler and what is the difference?
Some dental hygienist prefer to use hand instruments and some an ultrasonic scaler.  Most will use both during your appointment.  Both techniques work very well.  Usually the instrument used is what the therapist was trained with and feels most comfortable with.

2.    If I am having my teeth cleaned regularly, why do I sometimes need to have some root planing, laser therapy and/or periodontal surgery done?
A typical periodontal maintenance (cleaning) involves a scaling both above and below the gums.  Some individuals  develop more and/or harder calculus below the gums than what a hygienist can remove in a standard cleaning appointment.  These areas may require more time and/or more aggressive therapy to remove the calculus and possibly repair any damage.

3.    Why do I have to come in every 3-4 months when my insurance only pays for 2 cleanings a year?
The recommended frequency of your cleanings is based on your periodontal condition.  Twice a year cleanings are usually enough for the average individual who does not have a periodontal condition.  Just because your insurance will only pay for 2 cleanings a year does not mean that this is best for you.

APPOINTMENTS/BILLING

1.    Will my insurance cover the procedure?
There are hundreds of dental plans out there.  It is impossible for us to be familiar with every plan.  If you give us your current insurance information 5 business days prior to your appointment, we will do our best to research your plans benefits and remaining funds to give you as close as possible estimate on what your insurance company should pay and your co-payment.  Please remember that while you may have insurance, you are ultimately responsible for final payment for the treatment.  Please see our section on Insurance for more information.

2.    How long do I have to wait for an appointment?
There are times that we can get booked up fairly far in advance.  We do get cancellations.  If you wish to get in sooner, let us know and we will put you on our cancellation call list.  Chances are very good that we will be able to get your in sooner.

3.    What if I have to cancel an appointment?
We require a 3 day notice if you need to cancel an appointment or there may be a cancellation fee.  We understand that illness and emergencies come up.

4.    Can I make payments?
We have payment options available.  The payment options need to be worked out before that day of your appointment.  Your quoted estimated co-payment is due the day of the appointment.